Privacy Policy – Phone Numbers & SMS Communications
Collection of Phone Numbers
We may collect your phone number when you:
Book a tour or shuttle
Submit a contact form
Opt in to receive text message updates
Communicate with us via phone, SMS, or email
Participate in promotions or customer service communications
Providing your phone number is voluntary.
Use of Phone Numbers
Your phone number may be used to:
Confirm bookings, reservations, or payments
Send trip-related updates (meeting locations, weather, schedule changes, delays, cancellations)
Respond to customer service inquiries
Send administrative messages related to your experience
Send promotional or marketing messages only if you have explicitly opted in
SMS Messaging
If you opt in to receive SMS messages from us:
Message frequency will vary depending on your interaction with our services
Message and data rates may apply, depending on your mobile carrier
You may opt out at any time by replying STOP to any message
For help, reply HELP or contact us directly
We do not send unsolicited text messages.
Consent
By providing your phone number and opting in, you consent to receive SMS or phone communications from us related to our services. Consent to receive SMS messages is not a condition of purchase.
No Sale or Sharing of Phone Numbers
We do not sell, rent, trade, or share your phone number with third parties for marketing purposes.
Phone numbers may only be shared with trusted service providers (such as SMS or booking platforms) strictly for the purpose of operating our business and communicating with you.
Data Security
We take reasonable steps to protect your personal information, including phone numbers, from unauthorized access, misuse, or disclosure.
Opting Out
You may opt out of SMS communications at any time by:
Replying STOP to any text message
Contacting us directly to request removal
After opting out, you may still receive essential non-marketing communications related to an active booking unless you request otherwise.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our communication practices, please contact us at discover@hikeolympic.com